Shipping & Delivery
Lorakivi ships from the United Kingdom to customers in the United States and Europe. This page explains our order processing times, expected delivery windows, and how to reach us if you have questions about your shipment.
Where We Ship
Our current shipping market covers the United States and Europe. If you are unsure whether your specific location falls within our delivery area, please contact us before placing your order.
Order Processing Time
Once your order is placed, it typically takes 1–3 business days for our team to prepare and dispatch your package. This processing period begins after your order is confirmed and payment is received.
Estimated Shipping Time
After dispatch, delivery generally takes 7–12 business days. Your total expected delivery time is the sum of the processing period and the shipping period. Actual transit times may vary depending on your destination and carrier conditions.
Before You Place Your Order
Please double-check your full name, delivery address, postal code, and contact details at checkout. Accurate information helps ensure smooth delivery and reduces the risk of delays or failed delivery attempts.
Delivery Issues
If your package arrives later than expected, appears to be lost, or shows signs of damage, please contact us with your order number and a description of the issue. We will investigate and guide you through the appropriate next steps.
Contact Us
For shipping questions or delivery concerns, reach us at:
We typically respond within 1–2 business days.
Company Information
Lorakivi — a brand of CHANA HEATING & PLUMBING SUPPLIES LIMITED
14 Carlton Avenue, Hayes, England, UB3 4AE, United Kingdom